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Child Themer issue

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  • Child Themer issue

    Hello,

    Just a short note to say that the front end CSS editor in Child Themer make the hero image in Infinity Pro disappear.
    In fact when I deactivate CT the picture is back.

    Not sure if this is the right forum but I didn't find a specific one for Child Themer.

    Many thanks
    Roberto

  • #2
    For product support the best thing to do is login to your "My Account" page and contact our support team through the contact form provided at the bottom of that page. But just to look into this, I tried to reproduce the issue on my end but was unable to do so. Could you provide me with more specifics as to how to reproduce this issue?

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    • #3
      I have disabled all plugins leaving active only Child Themer and the issue still there. I am working on my localhost with DesktopServer. This is the only issue I am having with CT which I find really useful by the way. Thanks

      UPDATE:
      I have exactly the same issue on my main site https://ciaoweb.uk where the hero image (sea) disappear when the front end CSS editor is active, the theme I use here is Parallax Pro.
      Last edited by ciaoweb; 01-05-2017, 11:55 AM.

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      • eric
        eric commented
        Editing a comment
        Glad to hear you're finding Child Themer a useful dev tool.

        Could you contact our support team through your "My Account" (https://cobaltapps.com/my-account/) page and provide your login details to that live site and linking to this thread so we can have a look? As I said, I tried to reproduce this issue on my end, but could not, so I need to figure out what specific setup is required to trigger this potential conflict.
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