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White Page after activating Genesis Dymamic Builder

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  • White Page after activating Genesis Dymamic Builder

    Hello,

    Today I did the fresh install of WordPress, uploaded Genesis Framework and tried to activate Dynamic Builder. Everything goes white in the WordPress. It goes back to normal only after I disable Dynamic Builder theme. Never happened that to me before. Any idea what maybe causing that.

    Thank You

    Tami

  • #2
    There are some things to try out first:

    - Disable all(!) plugins and try again (sounds like there were no plugins though?).
    - Be sure it is no caching problem and no "security" feature your hosting has active.
    - The lowest PHP version Dynamik needs to run on is 5.3. Check this.
    - If you know how to, check your error logs. Any errors that look related? You could post them here.

    If you don´t get it to run then, please read the yellow box on top of this page and get in contact with support staff via ticket.

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